Register Your Guarantee
Our Garden Furniture House product ranges are designed to be of high quality and long lasting, providing our customers with confidence in the quality and durability of our products.
We offer a guarantee that covers structural damage, rust, and fading of furniture in the UK. All furniture sold by Garden Furniture House is covered under the guarantee, however glass supplied with sets or rattan weave is not covered.
Due to the fact that furniture is built to withstand British weather conditions, it is not suitable for use abroad. Excessive temperatures (+30 degrees C / -5 degrees C) may cause rattan to contract and expand, which could result in damage, cracks, melting, or splitting. If the customer wishes to move their furniture outside of the UK, Garden Furniture House cannot be held responsible for any damage caused by foreign weather conditions.
When Garden Furniture House deems inappropriate misuse of the product or when it deems the product/s have been tampered with by third parties, the Guarantee will not be applied. Fair wear and tear will not be covered by the guarantee.
Only United Kingdom residents are eligible for the guarantee. Items shipped outside the UK are not covered. Any claims made after the 17th of August 2020, which have not been registered for guarantee using the form below, is subject to our normal returns process and all unregistered claims made one year after delivery are excluded.
For our garden furniture ranges, Garden Furniture House offers the following warranties:
- 5 Years on all Maze Rattan Garden Furniture*
- 7 Years on all Nova Outdoor Living Products*
- 10 Years on Selected Alexander Rose Outdoor Garden products*
You can register your guarantee by filling out the form below: